OUTSYD TRIBES
Help

How can we help?

Where are my tickets?

In your ticket wallet. Tickets appear once the payment provider confirms your payment. Bank transfers can take a few minutes.

I paid but my order says pending.

Don't pay again. We re-check pending payments automatically. If it's still pending after an hour, contact us with your order reference.

Can I get a refund?

See the ticket & refund policy.

Can someone else use my ticket?

Each QR admits once. Don't share your code publicly — the first scan wins.

Tables and sponsorship

Table packages can be bought on the event page. For sponsorship or custom packages, message us on WhatsApp or use the form.

Contact us

Phone / WhatsApp: 0812 388 4683